Privacy Policy
Pillar Pros Privacy Policy
Effective Date: April 5,2025
Introduction
Pillar Pros ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, and interact with us (collectively, the "Services"). Please read this policy carefully to understand our views and practices regarding your personal data.
1. Information We Collect
1.1 Information You Provide:
• Contact Information: Name, email address, phone number, and mailing address.
• Business Information: Company name, service areas, and business type.
• Payment Information: Payment details when subscribing to our Services.
• Communications: Records of your correspondence with us.
1.2 Information We Automatically Collect:
Usage Information: Details of your interactions with our website and Services.
Device Information: IP address, browser type, operating system, and device identifiers.
Cookies and Tracking Technologies: Data collected through cookies, pixels, and other tracking technologies. (See our separate Cookie Policy.)
2. How We Use Your Information
We use the information we collect to:
• Provide, operate, and maintain our Services.
• Process transactions and manage billing.
• Communicate with you about updates, support, and promotional offers (with your consent).
• Personalize your experience.
• Detect, prevent, and address technical issues or fraudulent activity.
• Comply with legal obligations.
3. Sharing Your Information
We do not sell your personal information. We only share your information as follows:
• Service Providers: With vendors who perform services on our behalf (e.g., payment processing, hosting, communications).
• Compliance and Legal: If required by law or in response to legal processes.
• Business Transfers: In the event of a merger, sale, or asset transfer.
Special Notice for Mobile Information: No mobile information will be shared with third parties or affiliates for marketing/promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties, excluding aggregators and providers of the Text Message services necessary to deliver our SMS communications.
4. Your Choices
You have choices regarding your personal data:
• Access and Update: You may request access to or updates of your personal information.
• Marketing Preferences: You may opt out of promotional communications at any time.
• SMS Communications: You may cancel SMS services by texting "STOP" to any message received.
5. Data Security
We implement industry-standard technical and organizational measures to protect your personal information. However, no system can be 100% secure. You are responsible for maintaining the confidentiality of your account credentials.
6. Data Retention
We retain your information as long as necessary to provide the Services and as required by applicable law. Account information will be retained while your account remains active. Transactional records are maintained in accordance with legal obligations.
7. Children's Privacy
Our Services are not intended for children under the age of 18, and we do not knowingly collect data from children.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Material changes will be communicated via our website or email. Continued use of the Services after changes are posted constitutes your acceptance of the updated policy.
9. Contact Us
If you have questions or concerns about this Privacy Policy, please contact us:
Pillar Pros, LLC
Email: [email protected]